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[Resolved]  Aircel — not able to send sms to 1900

Hi, I am trying to send sms to 1900 from my Aircel Number but its getting failed though I have enough balance.I tried with changing service center number too but it didn't work Please resolve my issue asap.

Mob no. [protected]
Format of sending sms: PORT [protected]
Screenshot of sms failure is attached.
+1 photos
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Nov 27, 2017
Complaint marked as Resolved 
Oct 16, 2017
Ansari Arib's response Fix it as earlier as u can
Verified Support
Oct 23, 2017
Aircel Customer Care's response Hi Customer (Jyoti0317),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Oct 25, 2017
Aircel Customer Care's response Hi Customer (Jyoti0317),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Oct 27, 2017
Updated by Jyoti0317 My issue is been resolved.Thanks a lot Aircel Team.
Complaint comments 
3 Comments

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Comments

There are three auto renewal plans are activate on my aircel mobile no [protected]
1. PRP291
2. UL_Night_Data
3. Night_LocalA2A
I don't need these plan. Please deactivate these plans.
Reply
Aircel Customer Care's response, Oct 23, 2017
Verified Support
Dear Customer (Gauravkamra),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to confirm your identity:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN Code:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Oct 24, 2017
Verified Support
Dear Customer (Gauravkamra),

We would like to inform you that STV9 pack has been unsubscribed from your number, as per your request.

Warm Regards,
Aircel Social Media Team
Sir,
I'm using aircel net since last 25 days
It is giving good speed
But from last 2_3 days it is giving only a speed of 100kb/s
I am using Micromax e352
Please i request you to fix this problem
Reply
Aircel Customer Care's response, Oct 24, 2017
Verified Support
Dear Ansari Arib,
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue (a problem since when):
The Issue with a specific website or all website:
The Browser being used (Default phone browser or Chrome/Dolphin etc):
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Nov 1, 2017
Verified Support
Dear Ansari Arib,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team
I have sent SMS to get UPC, but I have not received it from company yet.I need UPC as soon as possible
Reply
Aircel Customer Care's response, Oct 24, 2017
Verified Support
Dear Khrj,
Thanks for reaching out to us. Please share your Aircel mobile no., the format of sending SMS & Screenshot of the error occurs so that our team can get back to you.
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Nov 1, 2017
Verified Support
Dear Khrj,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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