Aircel — not getting proper response

Address:Mumbai City, Maharashtra, 400018

I am Hashim Malek
My Aircel no is [protected] I am getting network problem from 4 to 5 days when ever I call at customer care number it's go on hold and disconnect automatically.
Because of this I can't able to recharge my number and can't able to call anyone.
So I dropped port msg but I didn't get my porting code.
So please help me in this matter urgently
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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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