[Resolved]  Aircel — Not getting the benefit of recharge

Address:

560052

I have recharged for rs. 343 on 11th april but I'm not getting the benefit of 1gb per day. After around 4 days of continuously complaining, they are now accusing me of not keeping my handset on 4G mode before recharging. My handset has been kept on 4G mode since i bought my phone. Morever, it is nowhere mentioned that it is compulsory to keep the phone on 4G mode before recharging to get the benifit. The aircel website shows that 343 is applicable for all 4G handsets without any conditions. I have wasted the whole amount as they are using different excuses as an answer to not getting the benifit.