Aircel — not getting the upc to switch to another sim card

Dear sir,
I stay in a locality where there is no network go aircel simcard so i want to port this number to another simcard. I have sent port space my mobile number to 1900 n number of times but didnt even got a single reply. Will my issue be solved? Please do it as early as possible as i get stuck at many situations for the network when i have to call in case of emergency.