[Resolved]  Aircel — not getting unique porting number for [protected] phone number

Address:411024

Hi Sir,
I am in the area where I am not getting range of Aircel. I have sent PORT message to 1900 and it is not accepting from your side. I have called to customer care but still not getting it resolved. Now even they are not recieving my call. Please do look into this. I want to switch to another service provider. My cell number is [protected]. Please do it as soon as possible.
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Oct 28, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Aircel Customer Care's response
Dear Abhilash Bari,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Content/format of the Port SMS sent:
Screenshot of the error message received while sending the Port SMS:

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 27, 2017
Aircel Customer Care's response
Dear Abhilash Bari,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

My aircel sim card is lost, so please block this no [protected]
Aircel Customer Care's response, Sep 27, 2017
Verified Support
Dear Akshay Padwal,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount (Prepaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team
Hi,
I want to port my Aircel service to other service. Message not send to 1900 (Universal port number). Even I called their complaint number 198, they have blocked my number without an communication.

Please assist the concern

Regards,
Ejaz Tamboli
Aircel Customer Care's response, Sep 27, 2017
Verified Support
Dear Ejaz Tamboli,
Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.
Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Oct 5, 2017
Verified Support
Dear Tushar,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
Aircel Customer Care's response, Oct 5, 2017
Verified Support
Dear Ejaz Tamboli,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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