Aircel — not getting upc code even after getting unique helpline no.

Address:

Ranchi, Jharkhand

I have sent message to 1900 many times to get upc code but i am unable to get code so that i can port my no. To any other network. Today from some where i have got a no. [protected] to get upc no. On calling this no. They ask for sim no, marked on backside of new sim. I was using my aircel no. From about 4 to 5 years. The sim has been cut into micro size, on which sim no. Is not marked. So i am any how unable to get upc no.
So please get me out of this hell. My aircel no. Is [protected]. Please provide me upc no. Asap