Aircel — Not giving data balance and increased call rate

Sir I HAVE RECHARGED MY PHONE no [protected] WITH TOP OFF OF RUPEES 28 TO GET 125MB 3G DATA BUT INSTED OF GIVING ME THE BALANCE THEY HAVE INCREASED MY CALL RATE FROM 30p perminute to 40paisa perminute...sir the costumer care not helping at all please help me..sir if possible please reduce my call rate to 30 paisa which was initially and refund my balance

Hi AKASH 25,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in

Dear Rahul,

We would like to inform you that Rs. 28/- 3G data pack recharge has only been applicable via USSD/Paper coupon recharge only.Further
as per our records recharge of Rs. 28/- dated July 4, 2015 on shared
Aircel number [protected] have been done via online mode and as per
recharge mode correct benefits have been credited.

Regards
Team Aircel