Aircel — Not refunding failed recharges

Jaga Deesan

Address:	Chennai, Tamil Nadu, 600116
Website:	www.aircel.com

I am aircel customer from chennai circle. I have done recharge from aircel.com last month first week and two recharges failed. The money debited was not returned to my account.
Then I made three complaints to customer support which went unanswered. Finally I went to appellate then they said to go directly to aircel store. All these took one month.
Finally They said they will refund my amount in 7 days. Its been more than 10 days now till they never returned the amount.
Its sad to know the aircel has such irresponsible customer care. Now what can i do more to get my money back?

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Jaga Deesan,

We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Please share the following details so that our team can look into your issue:

Aircel No.:
Recharge Date:

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in