[Resolved] Aircel — number not activated yet

Hrishit Roy

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700003

My aircel number [protected] that i have been using for around 5 years got damaged sim, so i went to an aircel authorized store and got a new sim with the same number and was promised sim will get activated in 12 hrs. But it has been 36 hrs and i still get no tower, causing me great inconvenience as everything is connected to that number of mine. Please look into this issue and help me activate the sim and get it back on track as soon as possible. Thank you.

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Nov 10, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Aircel Customer Care's response Dear Hrishit Roy,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

20 digits SIM number (new one):
Alternate number:

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 10, 2017

Aircel Customer Care's response Dear Hrishit Roy,

As per system check, we would like to inform you that the SIM replacement has been successfully done for your number on 7th Oct, 2017.

Warm Regards,
Aircel Social Media Team