Aircel Odisha — 3rd class customer care service

Address:

Khordha, Odisha

Hii, m from bhubaneswar, odisha, and also facing a lot of problems with aircel customer care.I had recharged a data pack which claimed to provide 1 Gb data, whereas it provided me with only 250 Mb.That was my problem.When i complained (198), one of the executive recieved and said me to complain after 72 hours.As said to me i contacted 198 after 72 hours, but always heard the same thing "ALL OUR EXECUTIVES ARE BUSY"(50-60 times, first day!TILL THE DAY PASSED).BUT I didnt give up., Tried another 2 days of fruitless effort.Then i thought they are so busy??busy from 3 days??? Still i didnt gave up, tried to call from another number(bsnl), at first shot i got another executive i told him about previous complaints, he asked me my number, name, then told me to contact them from the particular aircel number.(i thought, why the hell did he need my number and name for then, for )i said him about the "EXECUTIVE BUSY"stuff, but he said me that without that particular numbers call they are helpless.So i tried to call again but same nonsense.Next i tried that previous(bsnl) but now that was also "EXECUTIVE BUSY".Finally i called the so called "ALL INDIA AIRCEL TOLL FREE NUMBER-[protected]"(sounded LIKE AIIMS or some great institution, but total ), i said him my complain, and he said"SIR, WE DONT HAVE ANY RESOURCES"(what are you doing there then?)Thus i concluded that no networks are busy, they intentionally hung our number. vikas samal [protected]