[Resolved] Aircel — offer closed

Saravanan Varshinis

from Chennai, Tamil Nadu

Address:

Madurai, Tamil Nadu, 625016

Dear sir, 7/8/17 on date 121 customer care offer message check with recharged for rs, 398 plan in 85 days ul talk time per day 1 gb data free i am used 21 days only but 28th august offer closed al ready complaint raised with three times posted for customer care executive not responsible
Still date my problem not solved kindly activated to my offer pack (85 days ul voice call and per day 1 gp data free my mobile no-[protected]

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Oct 14, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Aircel Customer Care's response Dear Saravanan Varshinis,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Screenshot (with date) of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team

Verified Support

Sep 13, 2017

Aircel Customer Care's response Dear Saravanan Varshinis,

Our team is working on your issue and needs the following details to proceed further. So, we request you to share the same:

Screenshot (with date) of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team