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Aircel

Aircel — Offer manipulation

Address:Chennai, Tamil Nadu, 600062

My num is [protected]
I received a msg from aircel stating that if I recharge for 101 I'll get 1gb data with validity of 28 days, after recharging with the said amount its showing validity of 2 days I am so fed up with the service of you ppl. I called up to the customer care person(Prem) and instead of giving any proper support he just gave me a num and asked me to call it for details and he promised me that the validity of 28 days would be mentioned there. I tried that num and it showed only 2 days validity. I feel cheated and I am very frustrated with the service from you. I want the validity to be changed to 28 days or my money credited to my account. You guys are giving msgs stating ''this offer is jus for you'' ''BS'' and cheating ppl. I want this problem sorted out ASAP.

Got the offer from you ppl yesterday abt 9.30am in the morning recharged my account 1 hr after that.

Hope you value your customers.
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Comments

Dear Customer(Logan93),

We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Please share the following details so that our team can look into your issue:

Mode of recharge:
Transaction ID:

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Dear Customer(Logan93)

We have verified your number and found that recharge of RC 101 was successfully added to your number. RC 101 gives 1GB with 2 days validity. request you to check with below URL to know the recharge details. (https://epayment.aircel.com/online-recharge/)
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply

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