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Aircel

Aircel — On Line payment

Address:Madurai, Tamil Nadu

My 3G mobile No. [protected]. I have paid Rs. 700 ( slightly more than the actual amount) towards the last bill on 12th at 07:07 hrs. But I got a message at the end of the transaction that 'Transaction Failed'. But SMS from bank says the the payment is made. I have send couple of messages to your office but no reply so far. There was no Receipt from your end. Can you check and come back to me pl.?
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Comments

Hi OBA,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Reply
Dear OBA,

As per our system records, the value added services have been deactivated and credit of Rs. 55 will be posted into your number within 24 hours. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
Reply

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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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