[Resolved] Aircel — Outgoing and Incoming calls are barred

isaac john alphonso

from Erode, Tamil Nadu

Address:

Chennai, Tamil Nadu, 603002

Dear Sir,

Sim number [protected], its a Aircel postpaid CUG sim, due to some personal reasons I had not used it for some time, so the sim was barred. But at 16/Nov/2016 I have paid Rs.500 at local aircel postpaid center to enable the sim. They said your payment is updated, the persons in Aircel office only able to enable your sim, we cannot do anything from here. I was very much affected due to this unaddressed problem from your end. Because more than a month, after I paid my money, still I could not able to communicate with this sim. Kindly please address this problem immediately.

Thanking You,

Was this information helpful?

No (0)

Yes (0)

Dec 27, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2016

Aircel Customer Care's response Dear isaac john alphonso,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 26, 2016

Aircel Customer Care's response Dear isaac john alphonso,

We would like to inform you that as per system check, your number is active from our end. Please let us know for any further assistance.

Thanks and Regards

Aircel Social Media Team