Aircel — Payment not received according to recharge plan and unethical behaviour from Aircel customer care executives.

Address:711112

I have recharged Rs-68/- through online recharge on 22 nd October, according to which I would have get full talk time of 68, 5 min A-A call for one day. But instead of that, I have received only 100 sms, neither full talk time nor 5 min A-A call. Several times I talked with customer care executives and told them about my issue. Each time they told me that my balance will credited with in 48 hours or 72 hours. Till now I do not get any balance credited in my account. Customer care executives unethically misguide me by telling lie to me each and every time. I want they should take a quick decision on this matter to solve my issue to return my money back as soon as possible.
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My phone number is [protected]

Dear pankaj20152015,

We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:

Date of offer message received:
Recharge Denomination (done on the number):
Recharge Date:
Mode of recharge:
Deduction amount (usage):

Warm Regards,
Aircel Social Care Team
Dear pankaj20152015,

You have to provide the no. from which you are receiving the sms along with content and date.

Regards,
Aircel Customer Care
Phone Number is [protected]
recharge done on 22 nd October

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