[Resolved] Aircel — Please revert my money back to my account | |
My aircel number: [protected] I AM 100 % SURE THAT I DIDNT SUBSCRIBE FOR ANY VAS SERVICE knowingly. and when i saw my money 30rs for some Gaana... + 30 Rs + today morning 30 rupees detected for no reason, immediately i unsubscribed it and sent sms to deactivate. But still i did not get my money back. If it continues, then 0 rupees balance in my account. Please send me my money. Please send me my money. Please send me my money. 90 rupees. Please please unsubscribe all plans and deactivate. I need that money please. Please understand and send my money back to my account of balance. Was this information helpful? | |
Dec 30, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Nov 25, 2016 Aircel Customer Care's response Dear Vino143banu, Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Nov 29, 2016 Aircel Customer Care's response Dear Vino143banu, We would like to inform that the VAS amount has been refunded to your account. Warm Regards, Aircel Social Media Team | |
 2 Comments | |
Comments
Myno [protected] this no are whitout information ke blance dedicate kar liya hai two time 23 and 20 rupaes so myciplent tary amd telicom compny refund my blance and reguler isnot sent massage and any compnis phone in my number
Aircel Customer Care's response, Nov 25, 2016
Verified Support
Dear Vhhsn,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Nov 26, 2016
Verified Support
Dear Customer(vhhsn),
We would like to inform you that the waiver of Rs-43 has been processed from our end and it will be credited in next 24 hrs.
Thanks and Regards,
Aircel Social Media Team
We would like to inform you that the waiver of Rs-43 has been processed from our end and it will be credited in next 24 hrs.
Thanks and Regards,
Aircel Social Media Team
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We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
We would like to inform that the VAS amount has been refunded to your account.
Warm Regards,
Aircel Social Media Team