Aircel — Poor response and faulty network

Address:Chennai, Tamil Nadu, 632007
Website:www.aircel.com

No [protected]
I activated night pack of 9 rs (500mb3g 1-6am) using *121*090# on[protected] and on 25-3-16 . but only 50 MB is credited both times
The first time it happened I called customer care they were not helpful and blocked me for 4-5 days after which they say validity is over we can't help.. I was desperate and recharged again using same code *121" 090# and clearly taken screenshot saying 500 MB 3g but got only 50 MB credited .. It's definitely an error or fault from your side ... If money not refunded (18 rs or 1gb 3g data) I should move to other network ..I called customer care 3 times and got blocked..fraudulent service they tell me they are forwarding my call but instead disconnected it...
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Dear Kudo Shinichi,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team
Dear Kudo Shinichi, ,

Hope you are doing good.

We would like to inform you that we tried to reach you on shared number, however, the call was not answered from your end.
Further, we request you to share the alternate number and suitable timing for the callback, so that we can assist you accordingly.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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