[Resolved] Aircel — port out code not received

[Resolved] Aircel — port out code not received

S sivaram_5005 from Jaipur, Rajasthan

I would like to port my aircel number to any other network. Few days back i sent a message "port 98xxxxx210" to 1900. I received port code properly which was valid for few days. But i couldn't use that. But now i sent the same message to 1900 and i am receiving message "dear customer, please send the request in the below format. Port" as reply. Every time i try to send the message, rs.3.45 is taken as charges too. Was this information helpful? No (0) Yes (0)
Dec 30, 2017 Complaint marked as Resolved Aircel provided the support with the generation of port out code. Aircel customer support has been notified about the posted complaint. Verified Support Dec 16, 2017 Aircel Customer Care's response Dear Customer (sivaram_5005), Apologies! We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Dec 19, 2017 Aircel Customer Care's response Dear Customer (sivaram_5005), As per our team, informing that due to Outgoing SMS (national roaming) your balance was deducted. The network operator: Hutch Punjab Warm Regards, Aircel Social Media Team Dec 24, 2017 Updated by sivaram_5005 I received calls from Aircel immediately after posting the complaint. But till now no solution is provided. Again I am getting similar kind of reply from the Aircel as "Dear Customer, Please send the request in the below format. Port<10 Digit Mobile Number>. Feb 11, 2018 Updated by sivaram_5005 Problem is solved by Aircel
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