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[Resolved]  Aircel — port sms not send to 1900

Am trying to send port sms to 1900 but sms is not able to send. I want to port my aircel number. I tried to call aircel complaint number 198 but they are not able to solve my issue.
When i call on 198 which is aircel complaint number, they said they will initialize port request from their end. But they didn't. I called several times but they are not responding to my issue.
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Dec 10, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2017
Aircel Customer Care's response Dear Customer (akshay355),

We would like to inform you that your Aircel number ([protected]) is being shown inactive as per our system check. Please visit your nearby Aircel store for further assistance in this regard along with the following documents:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. Concerned Aircel number

We are always at your service, in case you face any other issue regarding Aircel services then please let us know.

Warm Regards,
Aircel Social Media Team
Verified Support
Nov 09, 2017
Aircel Customer Care's response Dear Customer (akshay355),

The services of this number are completely active. Please try sending the message from a basic handset. Our team tried calling you but the number was unavailable.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

[protected] is not my aircel number. I have registered this complaint for another number. [protected] is aircel number which I want to port. Please check and let me know as soon as possible.
Reply
Aircel Customer Care's response, Oct 31, 2017
Verified Support
Dear Customer (akshay355),

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

The format of sending the message:
The screenshot of the error received after sending the PORT message:

Warm Regards,
Aircel Social Media Team

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