[Resolved] Aircel — port sms not sending to 1900 from my cell no [protected] | |||
From last 1 month i tried to send porting req. But my sms not send to anyone or company also my no is [protected]. I send email to customer care help desk but no response received from their side. I tried to call cust care many time but its go on waiting and disconnect automatically plz help its very imp no for me. Plz aircel team give the proper resolution on problem. Plz provide me neccesary upsc code Was this information helpful? | |||
Jan 30, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 28, 2017 Aircel Customer Care's response Dear Customer (deeps31), We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance: The format of sending the Port Out message: The screenshot of the error received after sending the PORT Out message: Warm Regards, Aircel Social Media Team Verified Support Dec 30, 2017 Aircel Customer Care's response Dear Customer (deeps31), We would like to inform you that the issue has been resolved and you can generate the UPC now. Moreover, if the issue still persists, please change the handset and try again. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
I have activated a plan for me rs 470 84 days, 1gb/day.but the speed is very low and net is not working.
Aircel Customer Care's response, Dec 28, 2017
Verified Support
Dear Aashik Abdullah,
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Signal Bars:
Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue ( problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Regards,
Aircel Social Media Team
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Signal Bars:
Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue ( problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 5, 2018
Verified Support
Dear Aashik Abdullah,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
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I think service provider do not accepting PORT sms from my number.
Please solve as possible
Thanks
As per our system check, informing that your Port Out request is already in progress and its expected resolution date is 04/01/2018.
Warm Regards,
Aircel Social Media Team