[Resolved]  Aircel — portability issue

Address:Aurangabad, Maharashtra, 431136

I am sending sms to 1900 from last 20 to 25 days, but always it says, ' failed to send massage'.
I was called to customer care, but they said ' there is no problem in our service '
I was also gave a complaint in writing to the care. [protected]@aircel.co.in, but they again said that there is no problem in our service.

Solve this problem urgently.

Details
Mob no. 8xxxxxxxxx
Format of sending sms: port 8xxxxxxxxx
+1 photos
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Oct 8, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2017
Aircel Customer Care's response
Dear Harshal Nemade,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Sep 05, 2017
Aircel Customer Care's response
Dear Harshal Nemade,

We request you to try sending the message from a basic handset.

Warm Regards,
Aircel Social Media Team
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