[Resolved] Aircel — porting code for my number([protected]) pune sim

Nikeshjaiswal

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411062

I am aircel user from Pune, i come to know that Maharashtra operator services has been shutdown, i even not getting a single message before this shutdown incident.

I am come to know from my brother in mumbai that i need to mail Customer care team for UPC(unique porting code).

I have mailed to care.[protected]@aircel.co.in and they asked me to mail care.[protected]@aircel.co.in with ID proof attached.
I have mailed them, but getting error recipient mailbox full they can't accept mail.

so i ask mumbai team for help, they even not reply to mail.

so i refer to consumer complaints page and from here i come to know that
appellate.[protected]@aircel.co.in can help me, so i mailed them also, but their mail box is also full, they can't accept mail.

please help me with the port number, it very :( Irritating.

Was this information helpful?

No (0)

Yes (0)

Mar 22, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2018

Aircel Customer Care's response Dear Nikesh Jaiswal,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

Feb 17, 2018

Updated by Nikeshjaiswal If you have ready my complaint carefully. You will come to know that I already send the mail to appellate.[protected]@aircel.co.in. Their mailbox is full. I am getting delivery failed error with receipent mail box is full and can't accept mail.I have also attached the screenshot for the same for your reference.

Can you please give me another option or you can just help me with UPC.

Its my small request, please response on it.
I am awaiting for your reply.

Thanks & regards,
Nikesh Jaiswal

Verified Support

Feb 19, 2018

Aircel Customer Care's response Dear Nikesh Jaiswal,

We have already shared all the possible details and regret that we are unable to assist you in this regard.

Warm Regards,
Aircel Social Media Team

Feb 19, 2018

Updated by Nikeshjaiswal Hi Team,
Its really Unfortunate to see such response from a company that operates across India.
I have clearly mentioned that the mail i have sent to appellate.[protected]@aircel.co.in has been not delivered and to prove my point I have attached the screen shot.
I request to guide me in pointing me in right direction. Reason for chasing up with this incident is I have my bank account linked to that number, My mobile apps that I am using in my Mobile are locked with this number as user ID. And its tedious process to get my wallet money in the apps can't be reimbursed

It would be really appreciated if I can get an assistance in getting UPC that would help me in getting into another with the same number. Many thanks in advance

Regards,
Nikesh Jaiswal

Feb 28, 2018

Updated by Nikeshjaiswal Hi Aircel Team,

Could we have any update on this, its been long time.

Regards,
Nikesh Jaiswal