[Resolved] Aircel — PostPaid 3G bill

Begam786

Address:

Chennai, Tamil Nadu

Hello sir/madam, I have paid Rs. 217 bill to my pos paid 3 G number [protected] but my post paid connection is still not activated. If I calling to customer care, there is no proper response. They are giving such numbers to make a cal but that numbers are not valid one to contact. I am just fed up with the customer care and i am mailing you people. Please take further action about this. My mobile number is [protected]. My 3 G number is still in barred status. I want my 3G number [protected] to be activated as soon as possible. Regards Iqbal.

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Aug 14, 2020

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Iqbal,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks &amp;amp;amp; Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Iqbal

Thanks for writing in to us. This is to inform you that based on system validation we have found that your number is in active status.
Kindly refer to the details below:
Sim activation date : 28/8/14
Sim status: Active

You can also write to us at [protected]@aircel.co.in

Warm regards
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Iqbal,

As per our system records, there is also an outstanding amount of INR 279.
Kindly clear the bill to enjoy uninterrupted services.
Hope the resolution offered meets your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in