[Resolved] Aircel — Postpaid bill is not correct | |||
I got Postpaid bill of 2400rupees for my Aircel Mobile number [protected]. It is under 599 UL A2A Plan having 2000 A2O minutes, 2GB free 2g data with 250 local free sms. It shows internet usage amount for Rs.15275.20 and they deducted Rs.13530.06 because of 2gb free data. Balance Rs.1960.84 with Service Tax Rs.215.70. Free sms also charged Rs.27. I dont know what is your calculation for billing the GPRS, My mobile data count shows only 1.4gb for last month. Eventhough I am having 2gb free data. Bill amount is this much. There is no intimation for GPRS usage and free minutes and free sms count. Please check and revert back with prompt solution. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Thanks Logansethu, for providing us the required details. Please be assured that we working on your problem and we will get in touch with you at the earliest to resolve it. Regards, Aircel Online Team
Reply
"Dear Logansethu
As per our system records, your concern has been duly addressed. Hope the resolution offered meets
your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in"
As per our system records, your concern has been duly addressed. Hope the resolution offered meets
your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in"
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