[Resolved] Aircel — Postpaid, deactivate the sim

Joyce Amala

from Ferokh, Kerala

Address:	Thanjavur, Tamil Nadu
Website:	aircel customer care

Dear aircel,

I have aircel postpaid connection and i want to deactivate because of my area tower problem. I have taken before 4 months in chennai now i am in native. I went my nearest aircel office they wont accept my request because that is chennai number, at present i wont able to come in chennai to activate the sim for this type of reason, please take my request as soon as possible to deactivate my sims. I bought cug number is [protected] and [protected], so please deactivate immediately as soon as possible.

Was this information helpful?

No (0)

Yes (0)

Nov 15, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2016

Aircel Customer Care's response Dear Customer(Joyce Amala),

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Alternate no.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Oct 15, 2016

Aircel Customer Care's response Dear Customer(Joyce Amala),

We would like to suggest you please visit Aircel store in home circle i.e (Chennai) with the following documents for permanent disconnection of your Aircel no. because your number belong to corporate segment.

POI (Proof of identity)
POA (Proof of address)
Company letterhead

Also, please ensure all outstanding & unbilled amount should be clear.

Thanks and Regards
Aircel Social Media Team