[Resolved] Aircel — Postpaid to prepaid | |||
From K. Sundararajan, My aircel mobile numbers.: [protected] - [protected] 70 a, singalandapuram road colony, Kamaraj nagar, konerippatty, Rasipuram - 637 408. Namakkal dt. Tamilnadu state. To The secretary, Telecom regulatory of india, Goverment of india, New delhi. Dear sir, I am using aircel communication network. My mobile nos.[protected] & [protected]. I visited salem four road aircel show room to change my numbers post paid to prepaid scheme. They told me to come on next month first week and update bill payment. So i told them take the bill from my deposit amount. But they didn`t accept my request. I have the deposit amount each rupees two hundred and fifty. My regular bill amount was below two hundred only. So, you force them to accept my request. Thank you. Place : rasipuram Date : 26.06.2017 Was this information helpful? | |||
Aug 17, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jun 27, 2017 Aircel Customer Care's response Hi Sundar Komarasamy, We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jun 28, 2017 Aircel Customer Care's response Hi Sandeep Dogiwal, Thanks for sharing your concern with us. Kindly share the following details in order to look into your request: Alternate no.: Last recharge amount (Prepaid)/Last bill payment amount (Postpaid): Date of Birth: Complete Address: Warm Regards, Aircel Social Media Team Verified Support Jul 17, 2017 Aircel Customer Care's response Hi Sundar Komarasamy, We would like to inform you that as per your request your number has been changed to prepaid. Further, your refund amount will be processed within 60 working days. Warm Regards, Aircel Social Media Team | |||
1 Comment | |||
Comments
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
SIM no.+91 [protected]
Thanks for sharing your concern with us. Kindly share the following details in order to look into your request:
Alternate no.:
Last recharge amount (Prepaid)/Last bill payment amount (Postpaid):
Date of Birth:
Complete Address:
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team