[Resolved]  Aircel — postpaid to prepaid not done even after request

Address:602105

I have given aircel postpaid to prepaid request 6 months back at sriperumbudur aircel customer care center. They told me that it will take 3 months to convert my postpaid number to prepaid.

But one of a representative called from aircel and try to convince me to keep my number in postpaid. I refused to keep my number as postpaid. Then he told me that, my number will be converted to prepaid. But till now my mobile number not converted to postpaid to prepaid.

Joseph sathish
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Jan 15, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
Aircel Customer Care's response
Dear Customer (Joseph Sathish),

As per our team, informing that our team had a conversation with you and requested you to walk into the same store again to process the migration request and you had accepted the same.

Warm Regards,
Aircel Social Media Team
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