[Resolved] Aircel — Prepaid mobile number [protected] incoming outgoing blocked.

Rajkaushikvatto

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500004

Hello,

My prepaid Aircel mobile number outgoing and incoming calls have been suddenly barred. I have tried the phone and call settings, but nothing are helpful. Phone Number [protected].

Though it has a sufficient balance it keeps saying "Your telephone charge is overdue" when tried to make calls.

When contacted aircel customer care, they keep saying 24 to 48 hours, but its been 5 weeks now. No response yet.

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Mar 31, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Aircel Customer Care's response Dear Customer(Rajkaushikvatto),

We are forwarding your issue to the team. Meanwhile, kindly share an alternate number in order to assist you better.

Warm Regards,
Aircel Social Media Team

Feb 20, 2017

Updated by Rajkaushikvatto My alternate numbers are [protected] or [protected]

Feb 20, 2017

Updated by Rajkaushikvatto [protected]

Verified Support

Feb 21, 2017

Aircel Customer Care's response Dear Rajkaushikvatto,

We would like to inform you that as we have checked and found that incoming & outgoing services were barred due to outstanding amount has to be clear in the earlier service provider. We request you to make the payment at the earliest so that services can be restored.

Warm Regards,
Aircel Social Media Team