[Resolved] Aircel — Prepaid service not activated | |||
Hi My name is aflaq hussain frooqui. My aircel prepaid number is [protected] (Mumbai).in bhayander aircel gallery i replace my new prepaid sim card on 10th june 2017 at 6.00pm since old got corrupt. They charged me 50rs for new sim and told service will get activated within 4 hours. Infact on 10th june 2017 at 11.30pm i call on customer to launch complaint and they told again that it will take another 4 hours. It almost 17 hrs but still card is not activated. Please help. Was this information helpful? | |||
Jul 19, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 Aircel Customer Care's response Dear Mehfuz Farooqui, We are forwarding your concern to the team. Meanwhile, please share your alternate number. Warm Regards, Aircel Social Media Team Verified Support Jun 12, 2017 Aircel Customer Care's response Dear Mehfuz Farooqui, We would like to inform you that your SIM replacement request is under process and the same will be done within 24 hours. Warm Regards, Aircel Social Media Team | |||
 3 Comments | |||
Comments
My mobile number is [protected]
please send me PUK code on [protected]
please send me PUK code on [protected]
Aircel Customer Care's response, Jun 14, 2017
Verified Support
Dear Md Intekhab Alam,
Thanks for reaching out to us. Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:
Warm Regards,
Aircel Social Media Team
Thanks for reaching out to us. Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:
Warm Regards,
Aircel Social Media Team
Aircel deducted Rs 30 for some VAS i didn't even subscribed to! Although, I unsubscribed fro VAS the very same day, they didn't returned the money back.
Shame on you Aircel.
Shame on you Aircel.
Aircel Customer Care's response, Jun 14, 2017
Verified Support
Dear Tan Kr,
Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jun 22, 2017
Verified Support
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I want restart my aircel no...
Thanks for reaching out to us. Please share the name on which number was registered so that we can assist you further in this regard.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team