Aircel — Prior expiration of data and false assurance by executives

Vasy

from Chennai, Tamil Nadu

Address:	605103
Website:	Aircel

My number is [protected] see my situation is pathetic, i recharged with 101 rs on 11th of april since, i got an offer message that there is a special validity for 28 days of 1gb data but my data pack expired on 16th of april itself so i immediately contacted customer care nd they assured me that they will extend my validity to 28 days within 24 hours but today is 18th still my data has not been extended and now i feel they have purposefully blocked my number as it is always saying as busy for the past two days now i am really pissed off with your service please do something

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(Vasy),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vasy,

Thank you for reaching us at Social Care.

This is to inform you that RC 101 benefits were successfully added to your account and the remaining balance is 719 MB valid till 3/5/2016. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in