[Resolved] Aircel — Problem regarding internet speed

Prachsri

from Delhi, Delhi

Address:	Gorakhpur, Uttar Pradesh, 273006
Website:	Aircel services

I have aircel dongle sim no is [protected]. I have rechargd it with rupees 155 in which I got 1.5 GB data with the speed of 3g .but I am not able to browse the net. I have called your customer care at upeast but they are misguiding me since last 2 days wasting my time and money..I am writing you this mail so that you. Can resolve my issue or else tell me that u cannot provide me services .I will very happily buy a good sim of any other company in which I will get my services property.your customer care guys are not attending my calls properly.. please resolve my issue . please don't punish me for buying your companies sim

Prachi

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May 23, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

Aircel Customer Care's response Dear Prachsri,

We are forwarding your concern to our team. Meanwhile, kindly share the following details to assist you better:

Signal Bars:
Alternate No.:
Complete Address:
Duration of issue (problem since when):
Issue with a specific website or all website:
The browser being used (Default browser or Chrome/Dolphin etc.):

Thanks and Regards,
Aircel Social Media Team

Verified Support

Apr 18, 2017

Aircel Customer Care's response Dear Prachsri,

We hope our team got in touch with you and shared the requisite details.

Thanks and Regards,
Aircel Social Media Team