[Resolved] Aircel — Product complaint

Kolandai

from Coimbatore, Tamil Nadu

Address:	New Delhi, Delhi
Website:	[email protected]

Iam having more than 13 post paid connection with you in the name of kolandai motors in the scheme of rs; 2000/- where there is no rental for 2 years. Since on of my connection bearing no [protected] paid the amount rs;2000/-on 21.07.2016 recpt no:2435. Bot you are charging rental in every month bill. Even though informed to your dealer poncel at namakkal (Where connection got from them). No use in that. There is no responce and even your dealer is not attending the phone. Since the connection is also disconneted every month and charging late fees. (Bill amount is only rental with tax) where it should not be charged in this scheme. So taken action regarding this or i will surnderall my connection and move to another company. If this complaint is not rectified i will take legal action on this mater. Which makes me huge trouble.

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Jul 9, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

Aircel Customer Care's response Dear Customer (Kolandai),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jun 08, 2017

Aircel Customer Care's response Dear Customer (Kolandai),

We would like to inform you that as per our record, you are in New 3G Limitless 599. Further, after checking the bill details we have found you have been charged as per plan tariff. Hence, no waiver is applicable.

Warm Regards,
Aircel Social Media Team

Jun 22, 2017

Updated by Kolandai CHECK FOR MY CONNECTION [protected]