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[Resolved]  Aircel — provider is not generating port code (upc)

Address:Chennai, Tamil Nadu, 603103

I am trying to generate the upc unique port code from my aircel mobile number.

I have sent the message port to 1900 almost 4-5 times in past 5 days and even tried contacting the customer service numerous time but everything is in vain.

They are simply not generating my upc.

My aircel mobile number: [protected]

I have attached the screenshot below for proof.
+1 photos
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Mar 15, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
Aircel Customer Care's response Dear Shubham,

We request you to generate UPC code by sending SMS as PORT Mobile number to 1900 (Charges as applicable by the current operator) and visit new service provider store along with 1 Photo, Identity proof, Address proof & Last bill payment receipt of your current postpaid connection so that we can register your port in request.

Warm Regards,
Aircel Social Media Team
Feb 12, 2018
Updated by shubham.ag Hi,

Thanks for the response but if you see the attached screenshot in main post I have already tried to get UPC code 4-5 times in past few days but I never received it.
Complaint comments 
2 Comments

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Comments

Hi,

Thanks for the response but if you see the attached screenshot I have already tried to get UPC code 4-5 times in past few days but I never received it.
Reply
Aircel Customer Care's response, Feb 13, 2018
Verified Support
Dear Shubham,

We would like to inform you that the format in which you are trying to send Port message is incorrect. We would request you to follow the below-mentioned format to get UPC code.

PORT-Single Space-Mobile number to 1900 i.e. PORT XXXXXXXXXX

Warm Regards,
Aircel Social Media Team
shubham.ag's [Complaint's author] reply, Feb 25, 2018
I am sending correctly only. PORT-Single Space-Mobile number to 1900

Please see the previous comments. Where I have mentioned that I am sending in some other format?
I received the PORT code on 23rd FEB which can be used till 21st Feb. I can't believe their shady practices for not letting user PORT their number.
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