[Resolved] Aircel — PUK code for SIM unlock

sourabh_sharma

from Jalandhar, Punjab

Address:

Ludhiana, Punjab, 141003

My name is sourabh sharma. i'm a aircel subscriber from Punjab region. my mobile no. is "[protected]" and sim no. is "[protected]". My aircel sim is now locked and asking PUK code please send me the code so that i can use my no. please. whenever i call to customer care no. which is 198-computerized voice says that all the executives are busy and whenever i call from my friends aircel no. to customer care they picked very easily without delaying and always telling same one line again and again that the server is busy to call after some time. and when i call after 4-5 hours from my friends aircel no. then again computerized voice of all the executives are busy. from 8-4-2016 when PUK code is enabled and today is[protected] my problem is still unsolved and their is no response from aircel customer care. my aircel no. is locked from last 5 days and it's very difficult for me to work without my sim because my many contacts are saved in sim card. i have also send my Valid ID proof so that u can easily solve my problem.please solve my problem as soon as possible please.

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Apr 13, 2016

Complaint marked as Resolved

I went to the aircel store. And i got puk code.now my problem is solved.

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sourabh(sourabh_sharma),

Thanks for writing to us. This is to inform you, we have forwarded your request to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sourabh(sourabh_sharma),

We would like to inform you that to unlock the sim you need to enter PUK number : 68289145 and default PIN : 0000 to unlock the phone. if still you facing any issue then please share alternate number so that we can contact you and address your concern.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

All Rounder

from Noida, Uttar Pradesh

Hello! Whenever I call aircel costumer care always say they busy in other call I tried last 4-5 days i have valid id proof of my sim no [protected] ...sim no[protected]