[Resolved] Aircel — Range problem

mahesh mehetre

from Puruliya, West Bengal

Address:

Thane, Maharashtra, 401404

Sir,
we have a range problem in palghar, pin = 401404.
Sir we had already complaint this problem before 6 months that we are not recieving any signal inside our house. And the customer executive told that it will be solved within 1 month, but we are not satisfied with your response.Sir we want a new tower near philia hospital palghar. Many of the customers in this place had been changed from aircel due to this range problem.

Mahesh=[protected]

Was this information helpful?

No (0)

Yes (0)

Jun 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

Aircel Customer Care's response Dear Mahesh Mehetre,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Signal Bars:
Alternate No.:
Complete address:
Landmark:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Apr 20, 2017

Updated by mahesh mehetre Signal Bars:0
Alternate No.:none
Complete address:Philia hospital, palghar
Landmark:Dhanani Motors

Verified Support

Apr 20, 2017

Aircel Customer Care's response Dear Mahesh Mehetre,

Thank you for sharing the requisite details. Please allow us some time to get back you with an update.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Apr 28, 2017

Aircel Customer Care's response Dear Mahesh Mehetre,

We would like to inform you that your location is approximately 600m away from the serving site and is surrounded by highly raised buildings. Hence, the optimization of signal strength does not affect.

We are already serving best of our services.

Thanks and Regards
Aircel Social Media Team