Aircel — Rate Cutters and Rude behaviour By the Contact Center…Hyd(Begumpet)

Address:

Hyderabad, Andhra Pradesh

Myself Manesh Kumar Contacted Ua customer Care center Before 5days as my balnce of INR 15 was deducted a Female executive picked ma call n she assured me that within 48hrs d amt vl b refunded But afta 48hrs i dinn receive my balnce afta dat again i hav been contacted nd Some o[censored]r executive hav picked the call he was very rude to me n later he had disconnected the call… Afta dat again i contacted ua customer Care center and spoke vth the escalation desk… He said i l surely receive a call from the heigher auhority in 15min but i dinn receive… Here afta from 2days my balnce of INR10+INR10 has been deducted i again called ua center to know abut it but vth out any intimation thy disconnected my call and i again called to the center and spoke vth the escalation desk Mr.Ramesh…I ordered him that i need to speak vth the quality or Team leader he said that thy are not present in the floor and he said thy cnt refund my amt back is this the way ur customer support runs waste service i hav eva seen…My mobile no:[protected]