Aircel — recharge amount deducted but recharge not done

Address:

Bangalore, Karnataka

i did i recharge from aircel website around 10:02 dated 31st august. the amount was deducted from my bank account but the amount was not used for recharge. i called customer care two times but they said the records are not updated on my account and disconnected the call. i am trying to call them after that but the ivr says all customer care are busy from 11 am in the morning.i have tried calling them like 10 times same message comes. Tell me what i m gonna do with my deducted amount. The worst service provider on earth that ever existed. Thanks Aircel