[Resolved] Aircel — Recharge amount did not get as per the offer | |||
Sir, i am aircel customer. By dialing *121# i found offer of 110 full talktime on my no. [protected]. But i got only 92.65 rs. Only i complained many times to customer care executive but it did not help me. Before it same case happened with 80 rs recharge... The details of 110 recharge is given below Mobile no.[protected] Txn no. Dlr[protected] Recharge amount - 110 Recharge date-10/04/2017 Recharge time - 17:29 (Approx) Was this information helpful? | |||
May 23, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Aircel Customer Care's response Hi Anurag Shankar Pandey, We are forwarding your concern to the team. Meanwhile, kindly share screenshot of offer for further assistance in this regard. Warm Regards, Aircel Social Media Team Verified Support Apr 22, 2017 Aircel Customer Care's response Dear Anurag Shankar Pandey, We would like to inform you that the actual benefits under RC110/- .i.e. talk time of 92.65/- has been credited to your account. Further, benefits under *121# are applicable only to AGB mode. Hence no issue found at our end. Warm Regards, Aircel Social Media Team | |||
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