Aircel — Recharge of Rs.155 not successful | |||||
I recharged my aircel no [protected] on 25th November 2015 with a recharge of Rs.155 at a shop here in Sambalpur odisha. The shopkeeper showed the message to me in his mobile that the transaction has been done and payment successfully.but I didn't receive any message.but the shopkeeper told that I will soon receive it.so I paid the money and went home. But I didn't receive any message or any balance.I talked to a customer care executive.he told that, company has received the payment and I will be getting the message soon., but I didn't receive one. I talked to two more executives and they told me the same thing. It has been 2 days since then, and I haven't received anything. Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in