[Resolved]  Aircel — Recharge type denied

Address:Bangalore, Karnataka

Hello Aircel, I am very sorry to tell you that You provide the worst services. I am fed up using Aircel and thinking of changing to other network. My aircel number :[protected] Recharge on : June 6, 2015 for Rs. 26 This is the recharge for 120 MB 3G data as told by freecharge.in, I made this recharge at 14:19 on June 6, 2015 and did not get the internet pack. when i called the customer care executive, he denies it is for roaming pack. 26 rs is not a big deal for anybody but the Network service that you provide has already taken away my patience and i dont feel like wasting even 27paise for Aircel anymore
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Aug 6, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi Pooja M H,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Dear Pooja

As per our system records, found that in our website there is no such wrong info is updated as for recharge pack RC26, , But the RC26 pack is roaming rate cutter pack & benefits are below.(1p/s - L/N + Rs 1 / SMS - L/NRoamig on Aircel - 1p/s - L/N + Rs 1 / SMS - L/N, Incoming Free) Valid for 30 days..Tried reaching you to check where was the information is updated incorrectly but ringing no response. Please be informed For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

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