[Resolved] Aircel — redeem my aircel account in wrong charge without activate any services | |||||
Tere i also write many compliments but my every complaint is ignoring by their staff and i also many concern with customer care but their every one not provide proper information so i rdq. Refund my redeem balance if you concern my alternate no. Is [protected].. Please solve my problems as soon as possible My redeem mob. No. [protected] redeem amount 76 Was this information helpful? | |||||
Oct 2, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 31, 2017 Aircel Customer Care's response Dear Customer (ravi01233), We are forwarding your concern to our team. Meanwhile, please share the following details if faced balance deduction issue: Date & Time of deduction: Amount deducted: Any message received upon deduction (screenshot): Warm Regards, Aircel Social Media Team Verified Support Aug 31, 2017 Aircel Customer Care's response Dear Customer (ravi01233), We would like to inform you that we have checked your account details and have found that the RAJRC61 rate cutter pack was activated in your account (after due consent from you). However, as a onetime service gesture, waiver of Rs 61 is being effected in your account, it will reflect within 24 working hours. Warm Regards, Aircel Social Media Team Verified Support Sep 01, 2017 Aircel Customer Care's response Dear Customer (ravi01233), As per your previous concern (regarding balance deduction), we have already refunded Rs 61 to your account (which will be processed by today evening). Further, please let us know if you need any other assistance. Warm Regards, Aircel Social Media Team | |||||
 2 Comments | |||||
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I am unable to deactivate the 2 ruppes daily internet pack
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I am an aircel customer for around seven years. recently I got call from aircel to link my aadhar number to my mobile number. For this they asked to reach nearest retailer and they will do it at free of cost. But they charged for doing the service. Then why aircel is giving false hope to their customers?
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