Aircel — Reduction in balance

Dear Shiva dixit,

We regret the inconvenience cause to you. We would like to inform you that as checked the number is not correct kindly share the correct number so we can assist you accordingly.

Regards
Team Aircel

SIR..
My no. Is[protected] I want to say that I am using aircel data pack for Internet but they deduced RS 65 for my main balance. They given illegal reasons. For doing this .they said that I am using chargeable site. This is totally illegal reasons. They cheated me. I am suffered from this company .

Hi Nandhakumar.T,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Sir my name is Shiva Dixit
My aircel no. Is [protected]
I have already told you the problem in above statement .

Dear Shiva dixit,

Thanks for writing in to us.This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also write to us at [protected]@aircel.co.in

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Dear Shiva dixit,

We regret the inconvenience cause to you. We would like to inform you that the you have download NDTVVLPK service on 25th October 2015 at 10:08PM through WAP mode which you have charged Rs25.The charges are found correct hence no waiver applicable.

Regards,
Team Aircel

Dear Nandhakumar.T,

We would like to inform you that you had used VAS services through WAP mode hence we are unable to process the reversal.

Regards,
Aircel Social Care Team