[Resolved]  Aircel — regarding deactivation of cug plan and change to prepaid connection

My mobile no is [protected]: i am already in prepaid. The company representative approaching to change cug plan. As my friends are in cug i agree. Now my friends exit the cug plan and hence the cug plan is not use ful to me. When i approach the aircel company in salem regarding this. They were refused to change the plan. I request to deactivate cug plan and change to prepaid
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Mar 11, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
Aircel Customer Care's response
Dear Gopi,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Store address:
Store executive's name:
Date of visit :

Warm Regards,
Aircel Social Media Team
Verified Support
Feb 06, 2018
Aircel Customer Care's response
Dear Gopi,

We would like to inform you that your Pre-Provisioning is completed on[protected]. Kindly do complete your eKYC process, Do let us know for further assistance.

Warm Regards,
Aircel Social Media Team
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