[Resolved] Aircel — regarding for unable to send to sms getting failed

Dandysandy

from Cuddalore, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600002

I am suffering for this such a uneducated technicians of service provider AIRCEL on last month onwards for the could not able to sms to everyone spoked with the customer care Supervisors and Escalation head for South Mrs Uma maheshwari also i had raised a mail to Appealite team but simply i am getting reply stating that we will assist you on two wprking days also our technician will call you at shortly but nothing is happened as on till days so please dont get any new connectiins or any for this service providers for this all sitting in the peoples structure is a old 1980 s technology mad staffes

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Apr 3, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Aircel Customer Care's response Dear Customer (Dandysandy),

We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologize for the inconvenience caused. We are trying to resolve the issue at the earliest.

Warm Regards,
Aircel Social Media Team