[Resolved] Aircel — Regarding the retailer helpline executives

Shabbir kantawala

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400003

My self shabbir kantawala a retailer in South mumbai had recharged a customer for 249 unlimited plan which gives unlimited data and call for 28 days now when customer received d confirmation msg he got validity of 15 days he started argument with me that I gave him wrong information so I called retailer helpline number 299 for d query but no positive reply I got ..if aircel cannot care for customers then they should better stop there services ..I m a small retailer but I don't cheat customers .helpline people really don't care.

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Apr 7, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Aircel Customer Care's response Dear Shabbir kantawala,

We apologise for the inconvenience caused. Please share the following detail so that our team can look into your issue:

Aircel No.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Mar 02, 2017

Aircel Customer Care's response Dear Shabbir kantawala,

Hope your issue has been resolved. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team