[Resolved] Aircel — Regarding vas usage charges

Thavamani Prakash

from Chennai, Tamil Nadu

Address:

600012

Dear sir/ madam

my number is [protected] iam in chennai previously i was using internet through my phone now iam not using internet through my phone then aircel is charging everymonth VAS Usage Charges kindly look into my problem and i request to you rectify my issue at the earliest possible

thanking you in advance
prakash

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May 11, 2017

Complaint marked as Resolved

Verified Support

Mar 29, 2017

Aircel Customer Care's response Dear Thavamani Prakash,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Amount deducted:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Apr 10, 2017

Aircel Customer Care's response Dear Thavamani Prakash,

We would like to inform you that we have verified your number and found you have dialed "55315" for the duration of 7.2 and 13.59 Minutes. the same has been clearly mentioned in the mail.

Warm Regards,
Aircel Social Media Team