[Resolved] Aircel — Requesting Rs.10000 to get my postpaid number.

Mathavan t.s

from Chennai, Tamil Nadu

Address:	607001
Website:	www.aircel.com

I have used aircel postpaid. I missed that number somewhere. After few months again I was going to get num through aircel dealer. They got existing balance and new deposit amount from me and given new sim card. Bt the number is not actvated. If I ask to dealer (Pondicherry), they request now Rs.10000 to actiavte the num. Worst ISP ever. So cheatimg from AIRCEL.

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Jun 6, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

Aircel Customer Care's response Dear Mathavan t.s,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Aircel no.:
Store's complete address:
Store executive's name:
Date of visit:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Apr 12, 2017

Updated by Mathavan t.s My Aircel no.: [protected]
Store's complete address: Aircel office, Pudupalayam, Opp. New cinema theatre, cuddalore NT.
Store executive's name: ---
Date of visit: 01.04.2017

Aircel Office cuddalore Number :[protected]

Verified Support

Apr 13, 2017

Aircel Customer Care's response Dear Mathavan t.s,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Thanks and Regards
Aircel Social Media Team

Verified Support

May 05, 2017

Aircel Customer Care's response Dear Mathavan t.s,

As per our records, we would like to inform you that your number was deactivated and request you to clear the outstanding amount in order to proceed further.

Thanks and Regards
Aircel Social Media Team