[Resolved] Aircel — required upc

Mady1109

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400066

My aircel number is [protected] and i want to port my number to another company because of network issue. I m trying to send massage from last 3 weeks on 1900 but massage was not sending. If i m sending massage on any other number its easily send but only problem create in sending massage on 1900. I complaint on 121 but still my problem not solved. Please give upc code as soon as possible.

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Oct 31, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Aircel Customer Care's response Dear Customer (Mady1109),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Content/format of the Port SMS sent:
Screenshot of the error message received while sending the Port SMS:

Warm Regards,
Aircel Social Media Team

Sep 15, 2017

Updated by Mady1109 Please find attachment of error message when I am sending message to 1900. Please send me UPC urgently.

Verified Support

Sep 16, 2017

Aircel Customer Care's response Dear Customer (Mady1109),

We would like to inform you that our team tried calling you but the number was not reachable. So, we request you to share an alternate number and suitable timings (between 10 AM to 5 PM) so that we can contact you accordingly.

Warm Regards,
Aircel Social Media Team

Sep 16, 2017

Updated by Mady1109 Alternate no [protected]. I am always free you can contact me any time according to your working hours.

Sep 16, 2017

Updated by Mady1109 Sir recently I talk to your executive on call they will say to me to make payment online by debit card or credit card but I can't make payment online so please advice me other option. I can come and give payment personally by cash or cheque or I can give you Demand Draft also.