[Resolved] Aircel Service — Aircel unwanted vas service activation and amt deducted
G
gkumar.ch15
Sep 29, 2015
Address: Krishnagiri, Tamil Nadu
Dear sir, My name is ganesh. My aircel num is
[protected]. After topup my number, Unwanted and
not requested vas service activated by aircel and the
charge is deducted from my balance. There is no clue
how they activate the service. I cant able to speak to
customer care also. After activation of video talkies
service (amt deducted 30 Rs) I went to aircel service
centre to deactivate it. In the same day night time,
They activated another service called pocket store
(amt ded 25 Rs)
i dont have any clue how they r activating these
schemes one by one. Its a complete fraud activity.
Please read this issue and help.
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Complaint marked as Resolved
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2015
Aircel Customer Care's response Hi gkumar.ch15,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
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