[Resolved] Aircel Service — Aircel unwanted vas service activation and amt deducted

gkumar.ch15

Address:

Krishnagiri, Tamil Nadu

Dear sir, My name is ganesh. My aircel num is [protected]. After topup my number, Unwanted and not requested vas service activated by aircel and the charge is deducted from my balance. There is no clue how they activate the service. I cant able to speak to customer care also. After activation of video talkies service (amt deducted 30 Rs) I went to aircel service centre to deactivate it. In the same day night time, They activated another service called pocket store (amt ded 25 Rs) i dont have any clue how they r activating these schemes one by one. Its a complete fraud activity. Please read this issue and help.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2015

Aircel Customer Care's response Hi gkumar.ch15,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Verified Support

Oct 01, 2015

Aircel Customer Care's response Hello gkumar.ch15,

We would like to inform you that an amount of Rs.30/- would be posted to your main account as talktime within 24 working hours.

Regards,
Aircel Team