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[Resolved]  Aircel — services not available in my area

Address:Srinagar, Jammu and Kashmir, 190018
Website:I am complaining about Aircel services in Jammu and Kashmir

The aircel services are not available in my area, so i want to disconnect/deactivate my aircel connection no. [protected]. This number i am using with a dongle for the last 4+ years but it is not worth keeping anymore. Whenever i make calls to the customer care service they do not pay any heed to my complaints. So, i request you to please stop the connection ([protected]) immediately. Thanks
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Aug 21, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Aircel Customer Care's response Dear Anil Kumar Kanathia,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Signal Bars:
Complete address:
Landmark:
Specific location of issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team
Verified Support
Jul 21, 2017
Aircel Customer Care's response Dear Anil Kumar Kanathia,

We request you to share your complete address (with PIN Code) along with the nearest landmark so that we can proceed accordingly.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

Sir I have mistakenly done a wrong recharge via internet banking... Date 14/7/2017 to the number [protected] and reference number is IGABQRAQC9 ... Hope Aircel Costumer care will solve my problem as soon as possible... Waiting to listen a positive response...

Thank You
Reply
Aircel Customer Care's response, Jul 21, 2017
Verified Support
Hi Mirza Zameer,

Thanks for reaching out to us. We regret to inform you that we won't be able to help you in this regard as the recharge was done online from your end.

Warm Regards,
Aircel Social Media Team

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